zet buzz Privacy Policy

zet buzz is an online entertainment and betting platform operated for users in Bangladesh. This Privacy Policy ("Policy") applies to all individuals who use the website zetbuzz.cam and any associated mobile applications.

The purpose of this policy is to clearly inform you about what information zet buzz collects, why it is collected, how that information is used, and what steps are taken to ensure the security of your information.

This policy applies only to individuals aged 21 (twenty-one) years or older. zet buzz does not provide services to anyone under the age of 21, and no information is collected from such individuals.

2.1 Registration and Identity Information

When creating an account, we collect the following information:

• Full name and date of birth
• Mobile number and email address
• Residential address
• National ID or passport number (for identity verification)
• Username and password (stored in encrypted form)

2.2 Financial Information

The following information is collected to process deposits and withdrawals:

• bKash, Nagad, or Rocket account number
• Transaction history and amounts
• Date and time of withdrawals and deposits

We never collect your mobile banking PIN or password.

2.3 Activity Information

The following information is collected automatically from your activity on the platform:

• Game play history and betting records
• Date and time of logins and logouts
• IP address and device information (model, operating system)
• Browser type and version
• Cookie and session data

2.4 Support Information

When you contact us through our 24/7 live chat or email support, the content of that conversation, the description of the issue, and the resolution details are stored. This helps us provide you with better service in the future.

zet buzz uses collected information only for the following legitimate purposes:

Following zet buzz's responsible gaming policy, we analyse gaming behaviour and advise members whose play patterns show signs of risk to voluntarily set limits.

4.1 Core Principle

zet buzz does not sell or rent your personal information to third parties for commercial purposes. Information is shared only in limited and specific circumstances.

4.2 Service Providers

To operate our services, we may share necessary information with the following types of trusted partners:

• Payment processors (for verifying bKash, Nagad, and Rocket transactions)
• Identity verification service providers
• IT infrastructure and cloud storage providers
• Game software studios (only data necessary for game operation)

All such partners are contractually bound to keep information confidential and may use it only for the specified purpose.

4.3 Legal Obligations

Information may be disclosed in the following circumstances as required by law:

• To comply with a court order or government directive from a competent authority
• To assist in investigating fraud, money laundering, or cybercrime
• To protect the rights and safety of zet buzz or other users

5.1 What Cookies Are and Why We Use Them

Cookies are small data files stored in your browser. zet buzz uses cookies for the following purposes:

• Essential cookies: Keeping login sessions active, ensuring security, and maintaining basic functionality
• Functional cookies: Remembering your language preferences and settings
• Analytics cookies: Understanding which parts of the platform are used most and improving the service

5.2 Cookie Controls

You can delete cookies or block new ones at any time through your browser settings. However, disabling essential cookies may prevent some parts of the zet buzz platform from working correctly.

6.1 Technical Security

zet buzz uses the following technical measures to protect information:

• SSL (Secure Sockets Layer) encryption — all data transfers are secured
• Password encryption — stored passwords are never readable in plain text
• Firewalls and intrusion prevention systems
• Regular security audits and vulnerability testing
• OTP verification — two-step verification for sensitive actions

6.2 Organisational Security

Only authorised staff may access user information, and only when needed for their specific role. All staff are bound by confidentiality agreements and receive regular security training.

zet buzz retains information in accordance with the following policy:

• Active accounts: All information is retained for as long as the account remains active
• Closed accounts: Certain information may be retained for a defined period after account closure to meet legal requirements
• Financial transaction records: Retained for a set period in compliance with financial regulations
• Customer support conversations: Retained for a limited period to maintain service quality

After the defined period, information is securely deleted or anonymised.

As a registered member of zet buzz, you have the following rights:

8.1 Right to Access

You may request to view the personal information stored in your account at any time.

8.2 Right to Correction

If any of your information is incorrect, contact us to have it corrected. Accurate information will be updated promptly.

8.3 Right to Request Deletion

In certain circumstances you may request that your information be deleted. However, some information may need to be retained to meet legal obligations or resolve ongoing disputes.

8.4 Right to Object to Processing

If you no longer wish to receive marketing messages, you may withdraw that consent at any time.

8.5 Right to Data Portability

In some cases you may request to receive your information in a structured format.

zet buzz's services are strictly for individuals aged 21 (twenty-one) years or older. We do not knowingly collect personal information from minors or provide them with any services.

Date of birth is verified at registration, and age may be confirmed through an identity document where necessary. If an account holder is found to be under 21, that account is immediately closed and all associated information is deleted.

If a parent or guardian believes their child has registered on this platform, please contact us immediately.

zet buzz may update this Privacy Policy when necessary. When changes are made:

• The updated date on this page will be changed
• For significant changes, a notification will be sent to the registered email or mobile number
• A reasonable notice period will be given before major changes take effect

If you continue to use the platform after changes are made, you are considered to have accepted the new policy. We therefore recommend visiting this page regularly.